Privacy & Cookie Policy

Last Updated: [26, May 2026]

Welcome to Zeenik Academy (“Academy”, “we”, “us”, or “our”). We operate a physical training institute located in Delhi, India, and provide digital marketing education services through our classroom programs and our website [academy.zeenik.com] (“Website”).

We are deeply committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, fill out inquiry forms, or enrol in our digital marketing courses.

By using our Website or sharing your information with us, you explicitly consent to the data practices described in this policy in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act of India.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as certain technical data automatically, when you interact with our website.

A. Personal Information You Provide Voluntarily

  • Inquiry & Contact Forms: Name, email address, phone/WhatsApp number, and your career profile (e.g., student, working professional, business owner) when you request batch details or a free demo class.
  • Enrollment Data: Permanent/current address, government-issued identification details (if required for student verification/invoicing), and academic backgrounds.
  • Billing Details: Payment receipts, transaction IDs, or billing names. Note: We do not directly store your credit card or net banking credentials; all payments are processed securely through RBI-authorised, third-party payment gateways.

B. Automatically Collected Data & Cookies

When you visit our Website, we automatically collect data about your device and behaviour:

  • IP address, browser type, and operating system.
  • Pages you viewed, time spent on pages, and the links you clicked.
  • Referral sources (e.g., whether you landed on our site via a Meta/Google Ad or organic search).

2. Use of Cookies and Tracking Pixels

Our website uses cookies (small text files placed on your device) and conversion tracking pixels to enhance your browsing experience and power our digital marketing efforts.

  • Essential Cookies: Necessary for the website to load and function properly.
  • Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our site, helping us optimise page performance and layout.
  • Marketing & Advertising Cookies: We deploy tracking pixels from advertising platforms like Meta (Facebook/Instagram Pixels) and Google Ads. These cookies track your visit so we can show you relevant ad campaigns, course updates, or special enrollment offers when you visit other platforms.

How to Opt-Out: You can configure your internet browser settings to refuse cookies or alert you when cookies are being sent. However, doing so may cause some features of our website to function sub-optimally.

3. How We Use Your Information

We process your data strictly for legitimate educational and business purposes, including:

  • Responding to your course inquiries, scheduling counselling sessions, or setting up demo classes.
  • Managing your batch schedules, classroom attendance, and delivering course updates.
  • Sending you relevant marketing communications, newsletter updates, or festival offers (you can opt out at any time).
  • Processing enrollment fees and issuing valid GST tax invoices.
  • Improving our website performance and training curriculum based on aggregated user trends.

4. Sharing and Disclosure of Data

We respect your privacy and do not sell, rent, or trade your personal data to third-party marketing companies. We only share information under the following limited conditions:

  • Service Providers: Trusted third-party partners who manage our infrastructure, such as Web Hosting providers, WhatsApp/SMS marketing tools, CRM software, and Payment Gateways. These entities are contractually bound to keep your data confidential.
  • Legal Requirements: If required by law enforcement authorities or government agencies acting under valid legal jurisdiction in Delhi or India, to comply with judicial proceedings or investigate fraud.

5. Data Security

We implement reasonable technical, operational, and physical security standards to prevent unauthorised access, alteration, or misuse of your personal data.

However, please note that no method of transmission over the internet or method of physical storage is 100% secure. While we strive to use legally acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights Under Indian Laws

You possess complete control over your personal data. Under Indian data privacy regulations, you have the right to:

  • Access & Review: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or correct any inaccurate or incomplete personal information.
  • Withdraw Consent: Opt out of receiving marketing emails or WhatsApp messages by clicking the “Unsubscribe” link or contacting us directly.
  • Erasure: Request that we delete your inquiry data from our active marketing databases, provided there is no legal or operational obligation for us to retain it.

7. Jurisdiction

This Privacy & Cookie Policy is governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of this policy shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

8. Contact Our Grievance Officer

In compliance with the Information Technology Act, 2000 and the DPDP Act, if you have any questions, feedback, or grievances regarding the processing of your data, you can reach out to our designated Grievance Officer:

  • Name of Academy:  Zeenik Academy
  • Grievance Officer Name: Zeeshan or Nikhil
  • Physical Address: Unit 102, 1st Floor, Shiv Market, WP-476, Wazirpur, Wazirpur Village, Ashok Vihar, Delhi, 110052
  • Email Address: [email protected]
  • Phone Number: +91 96675 53655